This Privacy and Cookie Policy explains how SIA “EE14 Beauty Hair Ambassador” (“we”, “us”, the “Seller”) processes personal data when you use the Kukyan Hair Bar online shop at kukyan.lv.
Last updated: 14 November 2026
1. Who is the controller
The controller of your personal data is:
SIA “EE14 Beauty Hair Ambassador”
Registration number: 41203067919
Legal address: Brīvības iela 8-21, Ilūkste, Augšdaugavas novads, LV-5447
Trading name: Kukyan Hair Bar
Email: info@kukyan.lv
The Seller is not a VAT payer. The salon where orders can be collected and returned is Kukyan Hair Bar, Berga Bazārs, Dzirnavu iela 84, Rīga, LV-1050.
2. What data we collect
When you place an order in the shop, we collect the data you enter at checkout: first name, last name, phone number, email address, delivery address or the chosen parcel-locker (pickup point), and any order notes you add.
We also process technical data needed for the site to work and stay secure, such as your IP address, browser type, and information stored in essential cookies (see section 7).
We do not ask you to create an account. Guest checkout is used. We do not collect payment-card numbers; card and bank payments are processed by Montonio Finance.
3. Purposes and legal bases
We process your data for the following purposes and on the following legal bases under the GDPR:
- Performance of a contract (Article 6(1)(b)): to accept, confirm, pack, deliver or hand over your order, to contact you about the order, and to handle returns and withdrawal.
- Legal obligation (Article 6(1)(c)): to keep accounting and supporting documents for the period required by Latvian accounting and tax law (as a rule, at least five years).
- Legitimate interests (Article 6(1)(f)): to keep the website secure, to prevent fraud and abuse, and to defend our legal claims, in a way that does not override your interests or rights.
- Consent (Article 6(1)(a)): for non-essential cookies, if we ever use them. We do not currently use analytics or marketing cookies. If that changes, we will ask for your consent first, and you may withdraw it at any time.
4. Who processes the data (processors and recipients)
We use the following processors and, where necessary, disclose data to them so that the shop can operate:
- the hosting provider of this website, for storing and serving the site and the shop;
- Montonio Finance, for payments (Latvian bank links, Visa, Mastercard, Apple Pay, Google Pay) and for arranging delivery to parcel lockers;
- Omniva and DPD, for delivering orders to parcel lockers in Latvia;
- our own mail server, for sending order emails from info@kukyan.lv.
These parties may process only the data needed for their service. They act on our instructions or, where they are independent controllers (for example a bank or a carrier once the shipment is handed over), under their own privacy notices.
We do not sell your personal data. We may disclose data to public authorities if we are legally required to do so, or to professional advisers and courts if it is necessary to establish, exercise or defend legal claims.
5. How long we keep the data
Data related to an order is kept for as long as needed to perform the contract and then for the statutory accounting retention period under Latvian law. Correspondence about an order or a complaint is kept for as long as needed to handle it and any related claims. Essential cookie data lasts only as long as the cookie itself (see section 7). If you withdraw consent for a non-essential cookie, we will stop using it for that purpose.
6. Your rights
You have the right, within the limits of the GDPR, to:
- access your personal data;
- have inaccurate data corrected;
- have data erased, where the law allows it;
- restrict processing;
- receive your data in a structured, commonly used and machine-readable format and transmit it to another controller (data portability), where the legal basis is contract or consent and the processing is automated;
- object to processing based on legitimate interests;
- withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before the withdrawal;
- lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija): www.dvi.gov.lv, email: info@dvi.gov.lv.
To exercise your rights, write to us at info@kukyan.lv. We will reply without undue delay and in any event within one month, or as otherwise required by law.
You also have the rights described in our Terms and Conditions if you buy as a consumer (including withdrawal and the legal guarantee).
7. Cookies
Cookies are small files stored on your device. We use them as follows.
Essential cookies (necessary for the site and the shop to work; legal basis: contract and/or legitimate interests). These do not require consent:
- shop cart and checkout session cookies (so that your cart and order can be completed);
- the language cookie
pll_language, which remembers the language you chose (Latvian, Russian or English); - the cookie
kk_consent, which stores your cookie choice (all cookies or only necessary) for 180 days; - security cookies and technical measures used by the hosting environment (Imunify and LiteSpeed) to protect the site against abuse.
Analytics and marketing cookies. We do not currently use analytics or marketing cookies, and we do not run advertising or audience-measurement pixels on this site. If we introduce such cookies in the future, they will be used only with your consent, and you will be able to accept all cookies or only the necessary ones.
You can change or clear cookies in your browser settings. Blocking essential cookies may prevent the shop from working properly. You can also clear the kk_consent cookie if you want to see the cookie notice again.
8. Transfers outside the European Union
We aim to process your data in the European Union / European Economic Area. If a processor transfers data outside the EU/EEA, we will ensure that an appropriate safeguard is in place, as required by the GDPR (for example, an adequacy decision or standard contractual clauses).
9. Changes to this policy
We may update this policy from time to time. The new version takes effect when it is published on this page, with an updated date.
10. Contact
Questions about this policy or about your personal data may be sent to info@kukyan.lv, or to SIA “EE14 Beauty Hair Ambassador”, Brīvības iela 8-21, Ilūkste, Augšdaugavas novads, LV-5447.